In Case of an Accident

     We certainly hope that your rental experience will not be marred by an accident, but if it is, here are six very important steps to follow.

STOP - RENDER AID: Stop severe bleeding, if possible. Avoid moving an injured person - it may seriously complicate the injury. Call a doctor or an ambulance.

WARN OTHER DRIVERS TO PREVENT FURTHER DAMAGE: Signal with emergency flashers. Open hood or trunk.

NOTIFY THE POLICE: Many times a passing driver or bystander may do this for you, if not contact them yourself.

GATHER THE FACTS: Be sure to get the names of any witnesses, and as much information on the other parties involved as possible.

BE CAREFUL WHAT YOU SAY: Do not talk to anyone, other than Police authorities, your insurance company, or representatives of PV Rentals, about the accident. Do NOT admit responsibility. A subsequent investigation may show you were not responsible.

CONTACT YOUR INSURANCE COMPANY IMMEDIATELY: As your insurance is primary, in the event of an accident, your insurance company needs to be made aware of any accident as soon as possible.

NOTIFY PV RENTALS IMMEDIATELY: The Rental Agreement requires you to report any and all accidents within 24 hours. Time is especially important in an accident involving injuries or a fatality. In such a case, you should contact PV Rentals so we can dispatch an investigation team to the scene as soon as possible.

Safe Driving Tips

     While most of our customers are from Houston, even native Houstonians need to be aware of some basic safe driving information. If you are new to the city, we will be happy to assist you in providing directions and/or maps of the area.

     Traveling in a new city or area can sometimes create anxiety because of the unfamiliarity with the locale. The following tips, obtained from the American Automobile Association and the American Car Rental Association, are meant as guidelines. As always, use your best judgment in any particular situation.

     Before leaving our offices, be sure you know the route to your destination. If you must ask directions, ask a police officer or find a well-lighted public place. Stay out of high crime areas even if it means going out of your way. Our rental personnel will gladly inform you of the best way to your destination.

     Do not stop on the roadway or shoulder and do not get out of your car, if any of the following situations occur:

• Your vehicle is bumped from behind;
• Another motorist advises you of problems with your vehicle;
• Your car is malfunctioning, or,
• Someone on the roadside needs assistance.

     If any of these situations occur, drive to the nearest well-lighted public place to notify the proper authorities and to request assistance. In most areas, dial 911 for the police.

• Do not stop for flashing white lights. Lights on emergency vehicles in the U.S. are red and blue.
• If you are threatened with a gun or knife, give up your car immediately and report the incident to police and the rental car company.
• Keep doors and windows locked and keep your valuables locked in the trunk or glove compartment.
• Do not carry large amounts of cash.
• Do not pick up hitchhikers.
• Always park in well-lighted areas. If stopping to buy gas, to use a pay phone or to use an automatic teller machine (ATM), choose well-lighted, busy locations. If possible, avoid using an ATM at night.
• Never leave your car unattended with the engine running.
• When walking toward a parked car, be aware of your surroundings and check the interior of the vehicle before unlocking doors. Have your keys in hand and ready when approaching your vehicle.
• Don't be your own worst enemy... buckle up!